ABOUT VISUALGEAR

VisualGear was founded in 2020, amidst the COVID 19 Pandemic. With everyone being forced to stay at home and with the majority of everyday Life activities now being moved online, media consumption is at record high almost everywhere. Moreover, small entrepreneurs are now also pressured to create more media content by themselves in order to maintain customers’ interest, drive sales and keep their business afloat.

All of these resulted in an exponential increase in demand for budget-friendly tools and equipment to create at-home media content, which prompted the creation of VisualGear.

STORE POLICY

Delivery Method

Once your order has been handed over to the carrier for delivery or pickup, you will receive a shipment notification email with an estimated delivery date. This is automatically calculated based on distance from the warehouse location to your address.

Delivery will take 1-7 business days after the order has shipped. All delivery lead times are estimated and cover only the metropolitan areas. Major metropolitan areas include: Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth and Sydney. 

If you have multiple items on your order, you may receive additional emails for each item.

Shipment Notification

If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. This email includes the carrier name, tracking number, and a delivery date. You can click the tracking number to track your package on the carrier's website.

If you purchase an VisualGear Gift Card by email, we'll send you an email notification once we send the gift card to the recipient.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

 

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